Outchester & Ross Farm Holiday Cottages, Northumberland : Privacy Policy
- Website Content
We will endeavour to ensure that the content of this website is always accurate, honest, and up-to-date. However, all content, including prices, is subject to change without notice.
- Personal Information
All personal information collected through the forms in this website will be used only for the purpose intended, eg to answer an enquiry or to process a booking. In the case of an enquiry, personal information will not be retained for longer than is necessary to satisfy the enquiry made. In the case of a booking, your details may be retained by us for such periods as may be necessary to satisfy your booking and for the proper administration of our own business accounting and taxation.
- Mailing List
In the case of our mailing list, we will retain the information supplied by you, comprising only your name and email address, for the purpose of periodically informing you by email of any news, special offers, cancellations or last minute availability. Your information will not be shared with any other third parties.
- Removal of Personal Information
We will remove your details from our mailing list on request. Simply send us an email from the address you wish us to delete with REMOVE as the subject.
- Cookies
Cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. By continuing to use this website with cookies enabled, you consent to our use of cookies.
Our website uses cookies to keep track of individual users as they progress through the on-line booking process. This is necessary in order to distinguish between users to keep your booking separate from other bookings.
Cookies are often used to track a user's browsing history for the purpose of targeted advertising. This website does not set any cookies of this type.
We use a third party service provided by Google Analytics to provide us with further general information about the performance of this website. The data collected by Google is aggregated to show general trends and does not identify individual users. From time to time, we may also use other third party services such as Facebook, Twitter and other social media, the presence of which will be readily apparent from their on-screen icons. In each case, any cookies set by the providers of these services are set by them directly. They are not set by this website and we have no control over them. Please refer to these services' own privacy policies if you wish to check how they use cookies.
Should you wish to disable cookies, please refer to your browser's Help function. Please note, however, that disabling cookies will affect your ability to use this website, as the on-line booking system will not operate without them. Many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.
- On-line Payments
In the case of on-line payments, your credit / debit card details are processed by Sagepay on our behalf, who act an an intermediary between your bank and ours. Your payment details are not made known to us.
- Telephone Payments
In the case of telephone payments, these are authorised immediately while you are on the telephone. Your credit / card details are neither recorded nor retained by us.
- Links
Links to external websites are provided as a service to our users, eg where they contain information that may be of either general or specific interest to persons planning a self-catering cottage holiday in Northumberland or elsewhere in the UK or abroad. However, we are not responsible for the content, views, or accuracy of information on external websites.
- Further Information
If you have a question about any aspect of our policy, please contact us.